Build with the Bookbag API

// npm install @bookbag/sdk
import { Bookbag } from '@bookbag/sdk'

const bookbag = new Bookbag({ apiKey: process.env.BOOKBAG_API_KEY })

// Send a customer message to your AI agent and get a reply
const { reply, resolved, handoff } = await bookbag.chat({
  agentId: 'support-agent',
  conversationId: 'conv_123',
  message: 'Where is my order #1042?',
  customer: { email: 'sam@example.com' },
})

console.log(reply)       // grounded answer with live order status
console.log(resolved)    // true if the agent fully resolved it
console.log(handoff)     // set when the agent escalates to a human